We’re committed to providing you with the information you need

Please see below for answers to our most commonly asked questions.
If you have questions that aren’t covered below,
please contact us here

Internet Questions

What type of Internet service do you offer?
How do I upgrade to more bandwidth?
Do I need a cable modem to connect to your internet?
Do you offer WIFI service?
How can I make my Internet connection a wireless one?
Is firewall protection provided with my Internet connection?
Do I have to sign a contract for your Internet service?
Do you offer a SLA?

Phone Questions

What is VOIP?
How will my telephone line work?
What are SIP Phones?
How much bandwidth would I need to make a call?
Will I need new hardware with my service?
How do I go about porting my number to your company?
Can I keep my existing 800#?
Who do I contact regarding setting up additional products and features?
What are your hours of operations?
How long do I have to wait to be installed?
What is the standard billing cycle?
What format will it be in?
What forms of payment do you accept?
How do I know which plan is best for me?



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