Voice over Internet Protocol (VoIP) is a technology that allows you to make voice calls using your existing internet connection instead of a regular plain old telephone line. VoIP converts your voice into a digital signal that travels over the internet to reach its destination.
Whether you want to move your phone system to the Cloud or use SIP Trunks to terminate your calls with your current system, Light Speed VoIP services will enable your business to cut costs and increase productivity.
Cloud Phone System (Hosted PBX)
LIGHTSPEED Telecom Hosted VoIP Telephony service is the perfect solution for businesses who want to reap the benefits of VoIP without having to physically own or host a phone system onsite. With hosted VoIP, we maintain and service the phone system at an off-site location. This helps you to significantly cut operation costs due to the fact that there is no phone system to purchase or maintain.
LIGHTSPEED Telecom works directly with the customer when setting up service. We never ship a phone and have you spend hours with support to get everything to work the way you wanted. We understand that each company is uniquely different and require certain features and functions when programming their phones system.
Standard Features
All Standard Features are inclusive with your line monthly cost.
Follow me
Follow me
Follow me is a feature that allows you to have your office number ring different numbers like your cellphone, house phone, etc in a sequence so you never miss a call. If a call is not answered by any of the provided numbers, it gets transferred to the last destination number, which can be Voicemail.
Do not Disturb
Do not Disturb
Temporarily redirect all your incoming calls to a set destination number or voicemail.
Call ID
Call ID
Caller ID number and name information is deliver over your SIP Trunks.
Voicemail
Voicemail
Allows a caller to leave a message in your mailbox, and allows you to move, forward, listen and delete messages.
Voicemail to mail
Voicemail to mail
Allows a caller to leave a message in your mailbox, and allows you to move, forward, listen and delete messages.
Last Caller
Last Caller
Easily receives voicemails via your email with a sound file, along with caller ID information, sent to your smartphone so you can listen to your voicemails on the go.
Online Portal
Online Portal
Turn on/off and modify all your enhance features from any web browsers. You can also play your voicemails and view your CDR records from here.
Call Park
Call Park
Call Park is a feature that allows you to put a call on hold and retrieve it from a different phone, which is useful when you don’t want to transfer a call from extension to extension.
Speed Dial
Speed Dial
This service allows users to dial preset numbers (with many digits) by dialing a special code (*13055 for example).
Call Detail Records
Call Detail Records
allows you to view all placed or received calls from your extension. You can perform extensive searches based on time and date.
Music On Hold
Music On Hold
Allows callers on hold the benefit of hearing music while they wait.
Call Filters & Call Blocking
Call Filters & Call Blocking
This feature allows you to filter or block all incoming calls based on a set of rules. For example, calls can be filtered based on whether they are anonymous or belong to a specific caller or telemarketer.
BLF
BLF
BLF shows you the status of other user’s phones (busy, ringing, idle) on your account.
Premium Features
Please contact us for pricing.
Call Recording
Call Recording
Call Recording enables the user to record a call instantly. Started anytime during the conversation by dialing *159.
Call Monitoring
Call Monitoring
This service monitors active calls in real time. With different options, you can listen, whisper or barge in any monitored call.
Intercom
Intercom
Paging/intercom supports one or more phones to automatically answer the calls using their speakers.
Microsoft Lync Integration
Microsoft Lync Integration
LyncWARE is an application that is used for presence integration between Microsoft Lync client application and your phone extension. LyncWARE needs to be installed on the PC where Lync client is running. Once configured properly, it will start automatically on Windows startup, and will be located in system tray.
Conference Bridge
Conference Bridge
Conferencing allows callers/participants to talk to each other as if they were in the same room. All that is required is that each participant dial the conference access number. That number could be a local extension or a DID.
IVR Auto Attendants
IVR Auto Attendants
IVRs are automated answering machines, which guide callers to their destination by providing a number of choices and waiting for a caller response (dialed digit).
Company/System Directory
Company/System Directory
Allows users with compatible phones to have a directory shown on the phone display.
More
More
And much more…
SIP Trunking
SIP TRUNKING enables your business to reduce your cost by combining Voice & Internet access over a single Internet connection using your existing VoIP enabled PBX or TDM system. With SIP service, you can purchase only the trunks you need based on the maximum number of concurrent calls your business requires. SIP Trunks are significally less expensive than analog lines, PRI’s or T1’s, further helping your business to reduce operating costs.
Lightspeed Telecom SIP trunks come with the following standard features
Caller ID
Caller ID
Caller ID number and name information is deliver over your SIP Trunks.
Call Detail Recording (CDR)
Call Detail Recording (CDR)
Allows you to view all placed or received calls from your extension, and can perform extensive searches based on time and date.
E911
E911
Fixed location static E911
Remote Call Forward
Remote Call Forward
Allows you to re-direct your calls to an external number or cellphone in case of power outage.
High Quality Codecs (HD Vpoice) G711
High Quality Codecs (HD Vpoice) G711
We deliver our service using only the highest quality codecs (G711, G722).
Web Portal
Web Portal
Access your Call Records and features from our user portal.
